Electrical Pack docs
Signing in and licensing
Before you start
- Electric Pack is installed. See Installing Electric Pack.
- You have an Atomatiq account at apps.atomatiq.io with an active trial or a purchased license.
- You have access to the mailbox of this account.
- Your computer is connected to the internet.
Sign in
- Start Revit and open a project.
- On the ElectricalPack tab, click Account.
- Enter the email of your Atomatiq account and continue.
- Check your mailbox for an email from Atomatiq with a one-time code.
- Enter the code in the sign-in window to complete the sign-in.
When the sign-in is successful, Electric Pack is activated: the tools on the ribbon become available, and the System Browser and Hubs panels can be opened.
Tip: Use the email of the Atomatiq account where your trial or license is active.
Note: After you sign in, Electric Pack may update calculated values in the open models. Revit may then ask you to save changes when you close a model — this is expected.
Stay signed in
You don’t need to sign in every time you start Revit. Electric Pack securely remembers your sign-in on this computer and restores your session automatically.
You’ll be asked for a new code if:
- you signed out;
- your session expired or was ended;
- you use Electric Pack on a different computer or Windows user account.
Your license
Electric Pack checks your license each time a session starts.
| Status | What it | What to do |
|---|---|---|
| No license | No active license is linked to your account. | Click Get a license to start a trial or purchase a license at apps.atomatiq.io/electrical-pack, then sign in again. |
| Your license has expired | Your trial or license is no longer active. | Click Manage account to renew or purchase a license at apps.atomatiq.io/subscription, then sign in again. |
| Active login detected | Your account is already signed in on another device. Electric Pack can be active on one device at a time. The message shows the device, location and last activity of the other session. | Log out of Electric Pack on the other device, then click Try again. |
| No Account Found | There is no Atomatiq account for this email. | Click Open App Store to register at apps.atomatiq.io, activate a trial or license, then sign in again. |
To check your trial or license status, sign in to your account at apps.atomatiq.io.
Sign out or switch accounts
- On the ElectricalPack tab, click Account.
- Click Sign out.
- To use another account, sign in again with a different email.
After signing out, the Electric Pack tools and panels become unavailable until you sign in again.
Troubleshooting
I didn’t receive the code
- Wait a minute and check your Spam or Junk folder.
- Make sure you entered the email of your Atomatiq account without typos.
- Request a new code in the sign-in window.
- If your company filters external email, ask your IT team to allow emails from Atomatiq.
The code doesn’t work
- Enter the code from the most recent email — requesting a new code makes the previous one invalid.
- The code is valid for a limited time. If it expired, request a new one.
The tools on the ElectricalPack tab are grey after signing in
- Make sure your trial or license is active at apps.atomatiq.io.
- Check your internet connection, then click Account and sign in again.
The sign-in window is blank
- Install or repair Microsoft Edge WebView2 Runtime, then restart Revit.
I was signed out unexpectedly
- Your session may have expired or your connection was lost. Click Account and sign in again.
Still having problems? See Troubleshooting or contact support.