Signing in

Sign-in uses a one-time code sent to your email — there is no password.

  1. Open the "Pinly" tab and click "Login". The "Pinly Account" window opens.
  2. Enter your email and click **Send a code**.
  3. Enter the 6-digit code from the email. It submits automatically once all six digits are entered.- Didn't get it? Click **Resend code**. You can request a new one every 60 seconds.

After signing in, the window shows your name, email and the Pinly version, and the other Pinly buttons become available.


You stay signed in across Revit restarts. To sign out, open "Login" and click "Logout" — the side panel closes and pins are removed from views.


"Manage account" opens your subscription page in the browser.

"One device at a time." Your account can be signed in on one computer at a time. If it's active elsewhere, you'll see **Active login detected** with the other device's name, location and last activity. Sign out there, then click **Try again**.

Sign-in problems

MessageWhat to do
No account foundreate an account in the Atomatiq App Store (**Open App Store**), then sign in again.
No licenseGet a Pinly license (**Get a license**).
Your license has expiredRenew or activate a license from your profile (**Manage account**).
Active login detectedSign out on the other device, then **Try again**.
Something went wrongry again. If it keeps failing, contact support@atomatiq.io.

Can't find what you're looking for?
Send your request